Privacy policy

Privacy policy of 01/07/2024.*

 *Automatically translated to English, be aware of possible language errors and ambiguities.

Privacy Policy of the DRIP TEAM™ online store
(www.drip-team.com)

 

PRIVACY POLICY

1. The administrator of personal data provided by the Customer when using the Store is the Seller (DRIP TEAM BARTOSZ BRZEŹNY, NIP: 7543352971, REGON: 523027764, address: ul. Ozimska 68/3, Opole 45-370).
   
   

2. The Customer's personal data are processed for the following purposes and based on the following legal bases:
   
   
   1. the necessity to perform a contract or to take steps prior to entering into a contract (Article 6, paragraph 1, letter b of the GDPR) in order to:
   1. placing orders and making purchases;
   2. registering, maintaining and servicing the Customer Account (only if it is created voluntarily by the Customer);
   3. responses to messages, inquiries or notifications sent to the Seller via the contact form;
   4. accepting orders for products offered through the Store and executing delivery agreements;
   5. consideration of complaints;
   6. issuing accounting documents, making tax and accounting settlements, maintaining and archiving tax and accounting documentation;
   7. any determination and pursuit of claims or defense against them, including conducting court proceedings and debt collection;
   8. archiving data and documents containing personal data for evidentiary purposes;
   9. sending a mailing newsletter containing marketing content and/or commercial information (e.g. information about products, offers, new products, promotions, competitions, etc.);
   10. conducting other marketing activities;
   11. conducting analyses and statistics on how Customers use the Store based on data collected using “cookies”;
       
       
   2. legal obligation in connection with the performance of the contract (Article 6, paragraph 1, letter c) in connection with Article 6, paragraph 1, letter b) of the GDPR) in order to process submitted complaints;
      
      
   3. consent (Article 6, paragraph 1, letter a of the GDPR) expressed by providing data via electronic forms on the website for the purpose of providing marketing information;
      
      
   4. the legitimate interest of the Administrator (Article 6, paragraph 1, letter f of the GDPR), in order to:
   1. contact – providing information where the legitimate interest is to care for the Client and to provide answers to questions;
   2. pursuing claims related to the concluded contract, where the legitimate interest of the Administrator is the possibility of pursuing and protecting against possible claims;
      
      
   5. legal obligation (Article 6, paragraph 1, letter c of the GDPR) in order to fulfil obligations arising from legal provisions, including accounting regulations and tax obligations.
      
      

3. Personal data may be transferred to entities processing personal data on behalf of the Administrator, including entities providing courier services, whereby such entities process data on the basis of agreements concluded with the Administrator and only in accordance with its instructions.
   
   
   
4. In addition, personal data may be made available to, among others: entities providing insurance, banking, equipment servicing, postal, accounting, legal, e-mail and marketing services.
   
   
   
5. Data collected for the purpose of registering a Customer Account or making purchases - placing orders, will be processed for the period of making purchases and functioning of the Account. Personal data will also be processed for a period enabling the consideration of complaints, including storage until the limitation period for potential claims or the expiry of the archiving obligation resulting from the provisions of law, in particular the obligation to store accounting documents. This data includes: first name, last name, address, e-mail address, telephone number.
   
   
   
6. Data collected for the purpose of providing marketing information will be processed for the duration of the consent. This data includes: name, surname, address, e-mail address, telephone number.
   
   
   
7. The administrator will stop processing personal data processed on the basis of the legitimate interest of the administrator earlier, if an objection to such data processing is reported to him. In the event of processing personal data on the basis of expressed consent, the data will be stored until it is withdrawn.
   
   
   
8. The customer has the right to:
   
   
1. access – obtaining confirmation from the Controller as to whether his/her personal data are being processed. If data about a person are being processed, he/she is entitled to access them and obtain the following information: about the purposes of processing, categories of personal data, recipients or categories of recipients to whom the data have been or will be disclosed, the period of data storage or the criteria for determining them, the right to request the rectification, deletion or restriction of the processing of personal data of the data subject and to object to such processing (Article 15 of the GDPR);
   
   
2. to receive a copy of the data – to obtain a copy of the data being processed, where the first copy is free of charge and for subsequent copies the controller may impose a reasonable fee resulting from administrative costs (Article 15 paragraph 3 of the GDPR);
   
   
3. to rectify – to request the rectification of personal data concerning him/her that is incorrect or the completion of incomplete data (Article 16 of the GDPR);
   
   
4. to delete data – to request the deletion of his or her personal data if the controller no longer has a legal basis for their processing or the data are no longer necessary for the purposes of processing (Article 17 of the GDPR);
   
   
5. to restrict processing – request to restrict the processing of personal data (Article 18 of the GDPR), when:
1. the data subject questions the accuracy of the personal data – for a period enabling the controller to verify the accuracy of such data,
2. the processing is unlawful and the data subject opposes their deletion, requesting the restriction of their use,
3. the administrator no longer needs the data, but the data subject requires it to establish, pursue or defend legal claims,
4. the data subject has objected to the processing – until it is determined whether the legitimate grounds on the part of the controller override the grounds for objection of the data subject;
   
   
6. to transfer data – to receive personal data concerning him/her, which he/she provided to the Controller, in a structured, commonly used and machine-readable format, and to request the transmission of such data to another controller, if the data are processed on the basis of the consent of the data subject or a contract concluded with him/her and if the data are processed by automated means (Article 20 of the GDPR);
   
   
7. to object – to object to the processing of their personal data for the legitimate purposes of the administrator, for reasons related to their specific situation, including profiling. In such a case, the Administrator assesses the existence of important legitimate grounds for processing that override the interests, rights and freedoms of the data subjects, or grounds for establishing, pursuing or defending claims. If, according to the assessment, the interests of the data subject are more important than the interests of the Administrator, the Administrator will be obliged to cease processing the data for these purposes (Article 21 of the GDPR).
   
   
   
9. In order to exercise the above-mentioned rights, the data subject should contact the Administrator using the contact details (provided in § 2 of the Store Regulations) and inform him/her which right and to what extent he/she wishes to exercise;
   
   
   
10. Providing personal data is voluntary, but in the scope of data processed on the basis of a legal obligation and the performance of the contract and taking action before its conclusion, necessary to conclude and perform the contract. Failure to provide data necessary for contact, including sending marketing information, will prevent contact and delivery of marketing materials via e-mail or telephone.
    
    
    
11. If the Client considers that the Administrator has violated the provisions on personal data protection by his actions, he has the right to lodge a complaint with the President of the Personal Data Protection Office regarding such action of the Administrator.
    
    
    
12. The website uses "cookies". By using the Store website, the Customer or Buyer accepts that "cookies" files will be installed on the end device, which enable the Seller to provide services.
    
    
    
13. Cookies are used for the following purposes:
    
    
1. creating statistics that help understand how Customers use websites, which directly affects the improvement of their structure and content;
   
   
2. maintaining the Customer's internet session, thanks to which he/she does not have to re-enter the Account login details on every subpage of the Store or perform additional actions, e.g. re-add the product to the basket.
   
   
   
14. The software for browsing websites (internet browser) usually allows storing "cookies" files on the Customer's end device by default. Shop Customers can change the settings in this regard. The internet browser allows deleting "cookies" files. It is also possible to automatically block "cookies" files. Detailed information on this subject is included in the help or documentation of the given internet browser of the Customer.
    
    
    
15. Limitations on the use of cookies may adversely affect some of the functions available in the Store.
    
    
    
16. The customer has the right to decide on the access of "cookies" to their end device by setting the appropriate settings (rights) for these files in the settings window of their web browser.
    
    
    
17. If the Client leaves the software settings installed on the end device unchanged, the Client consents to the placement of "cookies" on the Client's device.