Terms of Service

Terms of Service of 1 July 2024.*
 *Automatically translated to English, be aware of possible language errors and ambiguities.

DRIP TEAM™ Online Store Terms of Service
(www.drip-team.com) 

 

 

§ 1 TYPE AND SCOPE OF ELECTRONIC SERVICES
  1. The Service Provider (Seller) enables the use of the Electronic Service via the Store, which is the conclusion of product sales contracts.
  2. The provision of the Electronic Service to Service Recipients (Customers) in the Store takes place under the terms and conditions specified in the Regulations.
  3. The Service Provider has the right to post any content on the Store's website, including advertising and promotional content, which constitutes an integral part of the Store and the materials presented therein.

 

§ 2 CONDITIONS OF PROVIDING AND CONCLUDING AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES
  1. The provision of the Electronic Service specified in § 1 point 1 by the Service Provider is free of charge.
  2. The Agreement for the provision of Electronic Services consisting in enabling the placement of an Order in the Store is concluded for a fixed period of time and is terminated when the Order is placed or when the Service Recipient ceases to place it.
  3. Technical requirements necessary for cooperation with the IT system used by the Service Provider:
  4. a computer or mobile device with Internet access;
  5. access to e-mail and an active e-mail account;
  6. a web browser that supports JavaScript and cookies.
  7. The Service Recipient is obliged to use the Store in a manner consistent with the law and good practices, taking into account the respect for personal rights and intellectual property rights of third parties.
  8. The Service Recipient is obligated to enter data consistent with the actual state of affairs.
  9. The Service Recipient is prohibited from providing content of an illegal nature.

 

§ 3 COMPLAINTS RELATED TO THE PROVISION OF ELECTRONIC SERVICES

  1. Complaints related to the provision of the Electronic Service via the Store may be submitted by the Service Recipient via e-mail to the following e-mail address:
    info@drip-team.com or store@drip-team.com .
  2. In the above e-mail message, you should provide as much information and circumstances as possible regarding the subject of the complaint, in particular the type and date of the irregularity and contact details. The information provided will significantly facilitate and speed up the consideration of the complaint by the Service Provider.
  3. Consideration of the complaint by the Service Provider shall take place immediately, no later than within 14 days from the date of submission.
  4. The Service Provider's response to a complaint is sent to the e-mail address of the Service Recipient provided in the complaint or in another manner specified by the Service Recipient.